SmartEMS- Software for emergency ambulance management
Smart EMS
A platform for handling and conducting an emergency call with a full range of software for all participants. The system includes a web resource and 2 applications: a client’s and a driver’s. There is also an application for volunteers.
Feature List
A complete base of clients, medical offices, drivers.
An integration of the database with applications for clients and drivers.
Automatic dispatch and processing of calls.
A call center with Internet telephony.
Instant access to information necessary to assist a patient.
Fast processing of data for immediate departure of a vehicle
Saving time and resources with the advanced tools needed for performance monitoring and reporting.
The system allows to combine data from several systems by storing them in a safe database, according to the standards of HIPAA and HITECH.
Maximizing the effectiveness of your records management system through multi-level deployments, and improving the search for necessary information.
Interactive and geographical maps for compiling optimal routes.
Employees of a medical office and a vehicle fleet can use software to monitor and process all data in one place.
A full package of reports. Report on applications and statuses, processing of calls, trips and total time spent on one order, reported incidents, examinations, a patient's condition, data of the fleet unit and the medical office.
Seamless integration of sms and e-mail alerts about the emergency call and further notification of the transportation process before coming to the medical office.
A personal billing system, compilation and invoicing to insurance companies after making trips.
The system works around the clock in all 5 boroughs of New York.
Quick notification from a dispatcher.
Viewing of all details of the trip (an address, personal data, medical history, hospitals).
Notification system.
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Communication with a dispatcher via chat.
The possibility to contact all participants of the trip by phone.
An integration with a personal Sip Phone service for communication.
The possibility of using the optimal navigator for building a route.
The application is designed for iOS and Android.
A Client's App
An app that can save your life
The fastest and most effective emergency call at the touch of a button.
Smart EMS 911 is the smartest way to help a loved one in an emergency, even if you are not around.
A Client's App
An app that can save your life
The fastest and most effective emergency call at the touch of a button.
Smart EMS 911 is the smartest way to help a loved one in an emergency, even if you are not around.
How SmartEMS is different from 911
AUTOMATE DISPATCHING
When registering an account, the entire history of a client's illness, a possible allergy, a list of hospitals and doctors are integrated.
IOS and ndroid Driver Apps
Relatives will receive a text message or email about when the ambulance arrives and when you arrive at a medical facility.
OPTIMIZE ROUTES
In a personal account, there is a list of people to whom alerts will be sent when calling the ambulance. Your family will know if something happened to you.
Live Management Dashboard
Unlike 911, where you are not necessarily delivered to the hospital of your choice, SmartEMS allows you to choose the hospital you would like to get to in case of an emergency
REAL TIME TRACKING & ALERTS
To call an ambulance you just need to click the button in the application, and the certified personnel will be immediately alerted.
Real-Time Job Tracking
Thanks to GPS navigation you can see on the map where the ambulance is located.