A technologically advanced platform managing all transport logistics needs. Anytime. Anywhere.

SmartNAV, a division of the SmartEMS, is not just based on cutting-edge technology. It is based on 40 years of experience managing all aspects of tens of thousands of both emergency and nonemergency medical transports. Transports in which a moment can mean the difference between life and death.

SmartNAV was built to help oversee the complex logistics associated with call centers, trip requests, medical billing, compliance and other critical elements to ensure a seamless transport system. We understand the complexities of processing transport requests, storing patient data, managing transit personnel and continuously tracking the status of trips to ensure compliance because we have lived in this industry for decades.

SmartNAV is not just about revolutionary technology. It is about the decades of experience and expertise behind the technology. Technology that has already logged hundreds of thousands of successful trips.


The SmartNAV technological platform seamlessly integrates with your call center and third party drivers using cloud and app based platforms. SmartNAV helps prevent human error and enables more efficiency. Key features include SmartNAV’s ability to:

Accept trip requests electronically

Disburse trips to multiple providers by digitally dispatching trips to smartphones and computer systems

Automatically integrate patient and insurance information and records

Track trips in real-time via GPS to ensure compliance of trips among subcontractor vendors

Integrate the scheduling and tracking of drivers for increased on-time performance and productivity

Automatically send estimated wait times on trip status to patients

Process and manage data from multiple points to streamline processes, reduce costs, save time and proactively manage resources.

SmartNAV incorporates its platform into your existing call center and network to expedite and meet all your logistic and transportation needs.


  • Year: 2017
  • Smartnav: